Article
   

by Sarah Spivak
photos by Paul Papanek

 

At Your Service!

Taking the Los Cabos guest experience to the next level, Pueblo Bonito Pacifica's Butler Service raises the bar

 

Since Pueblo Bonito Pacifica Holistic Retreat & Spa first opened its doors to guests in April 2005, visitors have been coming to this Pacific Coast desert oasis to enjoy complete peace and relaxation. The retreat's holistic philosophy is based on the principle of treating the body, mind and spirit as one with natural elements of land and sea.

As the only luxury retreat in Los Cabos oriented toward wellness and relaxation, Pueblo Bonito Pacifica continuously introduces new services and amenities designed to give guests a one-of-a-kind leisure experience. Keeping with this tradition, Pueblo Bonito Pacifica recently introduced a new complimentary personal butler service for guests staying in Ocean View Suites.

No request is too large or too small for Pacifica's knowledgeable and resourceful team. The unique service experience begins at the moment of check-in. Upon arrival, guests of Ocean View Suites are greeted by their personal butler and personally escorted to their room for an in-suite check-in and an orientation of the resort. During a guest's stay, the personal stewards can take care of any aspect of their vacation. Their personalized service includes everything from coordinating dry cleaning and unpacking luggage to arranging an in-suite luxury bubble bath and selecting the menu for in-suite dining.

As part of the complimentary personalized service, butlers also assist guests in planning excursions or day trips to enjoy Los Cabos' popular activities. Whether its golf, deep sea fishing or an ATV tour, the personal attendants make all the necessary arrangements including making reservations, arranging transportation and ordering a to-go meal, if necessary. Upon return from the day trip, guests can expect to find their shoes shined and beds turned down in preparation for a peaceful night's sleep.

As Dr. Alejandro Santander, General Manager of Pueblo Bonito Pacifica, explains, "Pacifica's personal butlers go above and beyond to take care of our guests' every need and ensure they have the most relaxing and carefree vacation possible." "As the first and only wellness-oriented resort designed exclusively for adults in Los Cabos, we are committed to providing the highest level of service," he added.

Of course, the personal attendants can also take care of the more common tasks such as making dinner reservations at Pueblo Bonito Pacifica's signature restaurant, Simpre or one of the other award-winning Pueblo Bonito hotel restaurants at Sunset Beach, Rosé and Los Cabos.

 

 

For guests planning a special event, meeting or cocktail party at Pacifica, personal butlers can arrange and supervise all aspects of these important gatherings. Butlers work with hotel staff to prepare refreshments, decorate the venue, invite musicians and arrange for guest transportation. No detail is overlooked in the planning of these special events. Guests and hosts can enjoy their time at Pueblo Bonito Pacifica with complete peace of mind and certainty that the personalized service staff will ensure a flawless execution of their special event.

To guarantee further relaxation for guests of Ocean View Suites, the personal butler may arrange a spa treatment at the hotel's full service Armonia Spa. The contemporary spa features six treatment rooms, a VIP couples treatment room, indoor Jacuzzi, steam, sauna, cold plunge, Swiss shower room, Watsu pool and a team of specially trained, certified therapists.

Among the most unique treatments, which Pacifica's butlers can help arrange, is the property's signature beachside Temazcal treatment. The Temazcal is a sweat lodge ritual inspired by the ancient Mayans and Aztecs. Pueblo Bonito Pacifica offers guests this authentic ritual in a traditionally built Temazcal or "house of heat," right on the property. This exclusive treatment is experienced in a small group and lead by a spiritual shaman. The purpose of the process is to enable participants to experience direct contact with nature. Instrumental sounds and songs help to unblock the natural creativity within, to liberate the senses and emotions, enhancing the focus of one's spirituality.

Another unique feature of Pueblo Bonito Pacifica which the personal stewards can help reserve and coordinate are the retreat's "Beds on the Beach." These luxurious king-size canopy beds are located directly on the Pacifica's pristine beach and give guests a chance to truly experience the best ocean views and the cool ocean breeze in complete relaxation and comfort, as if they never left their Ocean View Suite. As part of the "Beds on the Beach" experience, guests receive an iPod preloaded with serene music, two specialty cocktails and health-oriented snacks. After the sun goes down, butlers can arrange a romantic candlelight dinner in bed for two, under the brilliant stars of Los Cabos.

The only thing Pueblo Bonito Pacifica' personal butlers will not be able to do is take care of guests' kids. To ensure the maximum relaxation for all guests, Pueblo Bonito Pacifica is an adults-only resort.

Currently, guests of Pacifica can enjoy all of these soothing services and amenities for 35% off standard rates. As part of the year-long travel "Stimulus Package," Pueblo Bonito Oceanfront Resorts and Spas are offering the comfort and luxury of all six of the company's properties at exceptional rates and with alternating value-added incentives, such as free nights, spa credits, free meals and much more.

To book a Pueblo Bonito Pacifica getaway visit www.pueblobonitopacifica.com or call 1-800-990-8250.

 

 

 
 
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